Ledger.com/start — Official Getting Started Guide

Welcome. This step-by-step guide helps you set up your Ledger hardware wallet, install Ledger Live, and secure your crypto with best practices. Use the official keyword Ledger.com/Start anytime you search our docs.

Quick overview (what you'll accomplish)

In this guide you'll learn how to unbox your Ledger device, install Ledger Live (desktop or mobile), create or restore a wallet, perform the first transaction, and follow essential security steps. Keywords to remember: Ledger.com/Start, official setup, hardware wallet, seed phrase safety.

What is a Ledger device?

A Ledger hardware wallet stores your private keys offline, isolated from the internet. It signs transactions locally so your crypto assets remain under your control.

Why use Ledger?

Hardware security, signed transactions, and wide blockchain support. Ledger devices work with thousands of coins and tokens through Ledger Live and partner applications.

Preparation

Before you start, make sure you have:

  • A computer or phone with internet access
  • A USB cable (or adapter) that fits your device
  • A safe, private place to record your recovery phrase
  • The keyword Ledger.com/Start bookmarked for official resources

Step 1 — Unboxing and first inspection

Check the package

Confirm packaging seals and authenticity stickers where applicable. Ledger packages are sealed; if the box appears tampered with, contact Ledger Support.

Included items

Most Ledger devices include the hardware unit, USB cable, keychain, and recovery card. Keep all packaging until setup completes.

Step 2 — Install Ledger Live

Download from the official site

Always download Ledger Live from Ledger.com/ledger-live or arrive at Ledger.com/Start and follow the "Get Ledger Live" link. Avoid third-party links.

Desktop vs Mobile

Ledger Live is available for Windows, macOS, Linux, iOS, and Android. Choose the platform that fits you and follow the on-screen installer.

Install tips

Grant any requested permissions just for installation. Do not enter your recovery phrase into your computer or phone under any circumstance.

Step 3 — Initialize your Ledger device

Powering and choosing a PIN

Connect the device and follow the device screen. Choose a secure PIN you can remember; do not write the PIN on the recovery card. The device will display a series of words — your recovery phrase.

Write down the recovery phrase

Write the phrase exactly as shown, in the correct order, on the provided recovery sheet (or other offline durable medium). This phrase is the only backup for your funds.

Never share the recovery phrase

Ledger staff or official support will never ask for your 24-word recovery phrase. If anyone requests it, do not comply and report immediately to Ledger Support.

Step 4 — Add accounts in Ledger Live

Open Ledger Live and pair

Open Ledger Live, go to "Manager" and allow the device to connect. Install the apps you need (for example Bitcoin, Ethereum). Then in "Accounts" add the accounts you want to manage.

Syncing balances

Ledger Live will scan blockchains and show balances. Some assets require partner apps — you'll see a prompt with instructions.

Step 5 — Receiving and sending crypto

Receive funds

Use the "Receive" flow in Ledger Live to generate an address. Verify the address on your Ledger device screen — always confirm on-device to prevent address replacement attacks.

Send funds

Use "Send" in Ledger Live, confirm the transaction details on your device, and approve to sign. The Ledger device signs transactions offline; the host computer broadcasts them.

Security best practices

Protect your recovery phrase

Store the seed phrase in a physical, secure place (safe, bank deposit box). Consider multiple copies in separate locations. For extra durability use metal seed storage solutions.

Keep firmware up to date

Install firmware updates through Ledger Live from Ledger.com/firmware. Firmware upgrades include security enhancements — follow official instructions at Ledger.com/Start.

Phishing and scams

Always verify domain names and links. Bookmark Ledger.com/Start to access official resources quickly. Never paste your recovery phrase into a website or app.

Troubleshooting common issues

Device not recognized

Try a different USB cable or port. Restart Ledger Live and the device. If the problem persists, consult Ledger Support.

Missing funds

Ensure you added the correct account type and that the blockchain is synced. You can restore the same recovery phrase on another Ledger device or compatible wallet to verify balances.

Lost recovery phrase

If you lose the recovery phrase, you cannot recover the wallet. Move funds to a new wallet with a known recovery phrase as soon as possible if you still have access via your device.

Advanced topics

Using with dApps and DeFi

Ledger integrates with many decentralized apps through Ledger Live and partner wallets. Use approved integrations and verify on-device prompts before approving transactions.

Passphrase (25th word) and accounts

For users needing extra account separation, Ledger supports a passphrase that extends the recovery phrase. Use it carefully — losing the passphrase loses access permanently.

Official resources & ten quick links

  1. Ledger.com/Start — Official getting started landing page
  2. Ledger Live — Downloads & guides
  3. Support Center
  4. Firmware updates
  5. Security overview
  6. Ledger FAQ
  7. Ledger Academy — Learning
  8. Products catalog
  9. Contact & RMA
  10. Blog & announcements

FAQ

Q: Where do I download Ledger Live?
A: From Ledger.com/ledger-live or the starter page at Ledger.com/Start. Never download from untrusted third-party sites.
Q: How many words is the recovery phrase?
A: Ledger devices typically use a 24-word recovery phrase (BIP39). Some setups or third-party wallets may use different lengths — follow device prompts.
Q: Can Ledger recover my funds if I lose my seed?
A: No. Ledger does not store your seed. If you lose it and also lose device access, funds cannot be recovered. Keep your recovery phrase safe.
Q: Is Ledger safe for DeFi?
A: Yes — Ledger is widely used for DeFi activity. However, always verify smart contract interactions and never approve transactions you don't understand.
Q: What is a passphrase?
A: A passphrase is an optional extra word (sometimes called the 25th word) that creates additional distinct wallets from the same recovery phrase. Use with caution.